Voice Contact Requirement
We are always committed to ensure our customers are safe during your journey with Diamond Cars.
We aim to keep you safe in more than one way:
- We have technology in place to track all drivers.
- We will always send out a booking confirmation via SMS before your journey.
SMS will contain the following details :
- The vehicle registration mark
- The first name of the driver
- The driver’s private hire license number, as shown on the ID the driver is wearing
- A photo of the driver
We will always have an operator for you to call in the case of emergency or for non-emergency situations.
In order to contact the operator, there are multiple ways this can be done.